Sub-processor List
Last Updated: December 27, 2024
About Our Sub-processors
In providing our Service, Truvana engages third-party service providers ("Sub-processors") to process customer data on our behalf. This page lists our current Sub-processors in accordance with our transparency commitments under our Data Processing Agreement.
All Sub-processors are bound by contractual obligations to maintain the confidentiality and security of the data they process and to use it only for the purposes specified.
Current Sub-processors
Cloud Infrastructure Provider
United StatesPurpose: Cloud infrastructure and database hosting
Data Processed: All customer data, including employee records and application data
Google Cloud (Gemini AI)
United StatesPurpose: AI-powered documentation assistance
Data Processed: Text content submitted for AI processing (summaries, suggestions)
View Privacy/Security Information →AssemblyAI
United StatesPurpose: Audio transcription services
Data Processed: Audio files submitted for transcription
View Privacy/Security Information →Email Service Provider
United StatesPurpose: Email delivery for notifications
Data Processed: Email addresses and notification content
Sub-processor Changes
We will notify customers of any intended changes to our sub-processors at least 30 days before the change takes effect. Notifications are sent to the designated contact email address on your account.
If you have concerns about a new sub-processor, you may object as described in your Data Processing Agreement.
Stay Informed
To receive notifications about sub-processor changes, ensure your account administrator email is up to date, or contact us to be added to our security notification list.
Email: security@truvana.com